Cookie Policy

Cookies are small text files stored on your computer, mobile device, or other internet-enabled device when you visit a website.

Cookies help websites recognise your device, remember your preferences, maintain secure browsing sessions, improve functionality, and understand how visitors interact with the site. Some cookies are essential for the website to operate correctly, while others help us improve our services.

2.1 Strictly Necessary Cookies

These are essential for the website to operate. They enable core functionality such as navigating pages, submitting enquiry forms, and initiating booking flows. Without these cookies, some services cannot be provided.

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website — which pages are most useful, where guests spend time, and where improvements are needed. The information is aggregated and typically anonymised.

2.3 Functional Cookies

Functional cookies remember choices you make on our site — such as your preferred city, Kolkata or Siliguri, or your stay category — to deliver a more personalised experience on future visits.

2.4 Marketing & Advertising Cookies

Where enabled, these cookies help us and our partners share relevant hospitality offers and recommendations across other websites and platforms you visit. They also help us measure the effectiveness of our campaigns.

Some cookies on our website are set by third-party services we rely on, such as analytics tools, embedded maps, and social media integrations. These providers have their own privacy and cookie policies, which we recommend reviewing.

• Session cookies are erased when you close your browser.
• Persistent cookies remain on your device until they expire or you delete them.

You have several options to control cookies:

• Adjust settings in your browser to block or delete cookies
• Use private or incognito browsing mode
• Opt out of third-party analytics through the provider's tools

Please note that disabling certain cookies may affect the functionality of our website, including booking flows and personalised recommendations.

Some browsers offer a Do Not Track feature. Because there is no consistent industry standard for responding to these signals, our website currently does not alter its behaviour based on them. We instead rely on the controls described above.

We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our operations. The updated version will always be available on this page.

This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions, which explain how personal information is collected, processed, and protected, and how our website and hospitality services are governed.